About the service

Practical destination discovery and experience guidance.

JA Experiences & Discovery is a trading division/service line of JA Group Services Ltd. It is not a separate legal entity.

What we do

Clear online guidance

We provide online destination discovery, activity guidance, itinerary and experience planning support, affiliate signposting and customer support.

Why it exists

More informed decisions

The service helps customers understand options, compare ideas and make more informed decisions before arranging their own travel, accommodation, activities or experiences.

Inclusive support

Designed for different needs

The service may support families, carers, couples, solo travellers, customers on lower incomes and customers who feel overwhelmed by planning.

Service boundary

Guidance and signposting

We provide guidance and signposting only unless a service is expressly stated otherwise. Customers remain responsible for making their own travel and transport arrangements.

Delivery

Online and by email

Services are delivered online. Guidance documents may be provided by email in Word, Excel and/or PDF format.

Operating company

JA Group Services Ltd

JA Experiences & Discovery is operated by JA Group Services Ltd, incorporated in England and Wales under company number 16314179.

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