Complaints Information

Help us direct your complaint to the organisation responsible.

Complaint about JA Group Services Ltd

Complaints about JA Group Services Ltd’s own website, guidance, administration or support should be sent to JA Group Services Ltd.

complaints@jagroupservices.co.uk

Complaint about a third-party booking

Complaints about third-party activity bookings, cancellations, refunds, pricing or provider platforms should normally be raised with the relevant third-party provider.