A clear human-led process

From “I do not know where to start” to a practical travel plan.

Every request is scoped before work begins. You know what JA will research, what you will receive, how long it should take and what you remain responsible for booking.

Send your request

Tell us your dates, destination ideas, travellers, budget range, interests, pace and any family or accessibility needs.

Approve the scope

We confirm the service, deliverables, fee, turnaround, revision allowance and information we need before starting.

Receive your research

Your written pack is delivered by email. You review it, ask any included clarification questions and make your own bookings.

What we research

Your request determines the detail

A full pack can cover destination suitability, areas, daily itinerary structure, activities, local transport basics, accessibility information found publicly and questions to ask providers.

What JA does not do

  • We do not sell or combine travel services
  • We do not take payment for flights, hotels or tours
  • We do not guarantee access, safety or availability
  • We do not provide regulated insurance advice
  • We do not make visa or entry decisions
Your responsibilities

Before making any booking

01

Check official advice

Review current FCDO advice, passport, visa, health and entry information for every traveller.

02

Confirm with providers

Confirm accessibility, dates, availability, prices, cancellation terms and anything essential to your trip.

03

Book directly

Enter the contract and make payment directly with each provider under that provider's terms.

Ready to explain what you need?

Start with a simple enquiry. No payment is taken through the website.

Request support