Important Information

Please understand the scope of our service before relying on guidance or booking with a third party.

Our service

JA Experiences & Discovery provides online destination discovery, activity guidance, itinerary and experience planning support, affiliate signposting and customer support.

Travel and transport

JA Experiences & Discovery is not a package holiday provider. It does not sell or arrange flights or transport bookings. Customers are responsible for arranging their own travel and transport.

Third-party bookings

Third-party activity bookings are subject to the relevant provider’s own terms. That provider is responsible for its service, booking terms, refunds, cancellations and delivery.

Accessibility

Accessibility information should be checked directly with the relevant venue, provider or hotel before relying on it.

Changing information

Destination information can change. Check official travel, entry, safety and local information before making decisions.

Online delivery

Services are delivered online. Guidance documents may be sent by email in Word, Excel and/or PDF format where suitable.