Know the fee, delivery time and revisions before work begins.
Our services are delivered online. Guidance, itinerary notes, destination information, planning summaries or related documents may be supplied by email in Word, Excel and/or PDF format.
Four clear ways to get support
Social tariff eligibility is assessed privately using only the minimum information needed.
What counts as a minor revision?
A minor revision means a small adjustment to the guidance provided. A major change, such as changing the destination, changing the dates completely, changing the traveller group or requesting a substantially different plan, may require a new request or an additional paid service.
JA Experiences & Discovery Social Tariff
The social tariff may be available to customers receiving Universal Credit, PIP, other accepted benefits or customers experiencing financial difficulty.
View social tariff pricesStart with the free option.
We will recommend a paid plan only where its scope fits your request.